The BST Group has already carried out more than 100,000 installations in over 100 countries. Comprehensive services are an integral component of what we offer – and for customers on all continents, this is an important reason to decide on BST, now more than ever. Individually customized. Reliably accessible. Highly efficient. That is how BST services ensure improved production processes and product quality throughout almost the entire world – thus ensuring completely satisfied customers.
With our global sales, production, and service network, we are always there where you need us. Our experienced teams advise and support you – from the creation of an offer to commissioning and after-sales service worldwide – and develop solutions for every application. You can find BST service locations in 15 countries worldwide. Internationally, more than 80 technicians are in the field, on the go for us. This ensures that our specialists reach you quickly, whenever needed.
Good to know: We see ourselves as a service provider whose job is only complete when our systems are integrated into your production processes for maximum benefit. And, of course, we will continue to be accessible to you even after that.
BST systems operate with the utmost reliably. If a problem should occur, a quick repair or the supply of replacement parts is crucial. Our repair and replacement parts service is there when you need immediate assistance. We ship worldwide and use the fastest shipping methods possible.
An on-site technician is not essential for every malfunction. BST service technicians can frequently fix defects by remote access or localize the defect in the scope of their analysis.
Benefit from the BST Group businesses, with simply more service thanks to
our always reachable, knowledgeable sales team,
our experienced project management teamsthat understand your applications and can maximize their productivity in every case,
our service staff, who is quick to respondin order to reliably support you on location, and
our committed training course leaders, who help you tap the full potential of your systems.
In sales, BST Group companies widely set the standard for internationally active sales specialists. They serve as the interface between products and customers and always have an open ear for your requests. Our sales employees guarantee that every investment in a BST product is a decision for success and profitability for you.
The BST Group is optimally positioned in all relevant markets in the web-processing industries. Even affiliated companies benefit from the sales strengths of the global player – an advantage that is especially noticeable when new products are introduced and in Asia’s growing markets. The group’s joint development and the development of individual BST companies offer many synergies.